Register and privacy policy
5 May 2022
Controller
Kiilax Oy
Business ID: 1485794-5
Address
Levytie 1
80100 Joensuu
Name of the register
Kiilax Oy’s personal contact register.
Purpose of processing personal data
Personal contact details are used for Kiilax Oy’s marketing and communications, enabling the supply of Kiilax products and services and communication with customers, stakeholders and partners.
Contents of the register
The register contains:
- The person’s name
- Contact details, including telephone number and email
- Details of the company represented: name, Business ID, sector, number of employees and other information relevant to customer relationship management
- Additional information supplied by the person, such as a message or feedback
- Other identifiers, including the person’s public IP address
- Tracking data from electronic marketing activities
- Cookie data; see our cookie policy
- Depending on the purpose, some information is mandatory to allow the matter to be handled appropriately
Regular sources of information
Information supplied by the contact, information entered by sales staff about sales and presentation events, and automatically collected website data supporting analysis.
Processing, disclosure and retention
Data is processed within and outside the EU or EEA by the controller and its authorised processors, for example when backing up system files and databases.
Data is disclosed to the following parties for the following purposes:
— Data is not disclosed outside the company.
In this policy, Kiilax products and services may also include products and services of its group companies and suppliers.
Data is retained while the customer relationship can be considered active, and for a reasonable period after it ends.
Protection of the register
The data is held on a secure server in accordance with the Act on the Protection of Privacy in Electronic Communications, accessible with credentials granted by the administrator.
Right of access
Anyone whose data is in the register may inspect their stored data. Requests are sent by email to the contact person. Unless the requester is identified in another way, the request applies to personal data linked to the sender’s email address.
Right to rectification
Anyone whose data is in the register may inspect it and request corrections by emailing the contact person.
Other rights relating to processing
A person may prohibit the controller from processing their data for direct advertising, distance selling, other direct marketing, or market and opinion research. To do so, contact the controller by email.
Personal data processing policy
We want to look after your personal data as carefully as we look after our customers.
We process personal data for sales and marketing, customer service and customer relationship purposes, and to improve customer satisfaction and our services. Information submitted through a website form is transferred to us for processing. Kiilax Oy may also process personal data for marketing where the person has consented or, in certain cases, has not specifically objected.
Unless a form expressly states otherwise, it must not be used to submit data about people under 16. We and our authorised processors handle personal data in secure systems. Access is restricted to those who need it, using equipment protected by usernames, passwords and other technical measures.
Marketing register
See the register and privacy policy for marketing data.
Cookies and other identifiers
In addition to form submissions, our website stores cookies in your browser under our cookie policy.
Right to lodge a complaint
If you consider that processing your data breaches personal data protection regulations, you may complain to the supervisory authority.
Kiilax Oy may have separate service-specific terms, in which case these general terms apply secondarily.